Welcome to Rush Tax Resolution. These Terms and Conditions ("Terms") govern your access to and use of the website, services, and communications provided by Rush Tax Resolution ("Rush Tax," "we," "us," or "our"). By accessing our website, contacting us, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Our Services
Rush Tax Resolution is a tax resolution firm staffed by IRS-licensed Enrolled Agents and other qualified tax professionals. We provide tax resolution services including, but not limited to, negotiating with the Internal Revenue Service and state tax authorities, preparing unfiled returns, requesting penalty abatements, pursuing Offers in Compromise, establishing installment agreements, removing liens and levies, and other services related to the resolution of federal and state tax matters.
Engagement of our services is subject to execution of a separate written engagement agreement that will describe the specific services to be performed, applicable fees, and other terms governing our professional relationship. These Terms do not constitute an engagement agreement or create an attorney-client or practitioner-client relationship with Rush Tax Resolution.
2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding contract to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.
3. Communications and Consent
Telephone Communications
By providing your telephone number to Rush Tax Resolution, or by responding to an inquiry, form submission, or advertisement from us, you consent to receive calls from Rush Tax Resolution at the number provided. These calls may be placed using automated telephone dialing systems, prerecorded voice messages, or AI-assisted calling technology. Your consent is not a condition of purchasing any services from us.
You may revoke your consent to receive calls at any time by informing the representative during a call, by contacting us directly, or by using reasonable means to communicate your revocation.
Text Messaging
By providing your mobile number and consenting to receive text messages, you agree to receive informational and promotional text messages from Rush Tax Resolution. Messages may include pre-call notifications, appointment reminders, case updates, client communications, and marketing messages.
Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing services. You may opt out at any time by replying STOP, and you may get help by replying HELP. For additional information, please review our Privacy Policy.
Call Recording
Telephone calls with Rush Tax Resolution may be recorded for quality assurance, training, compliance, and record-keeping purposes. We will disclose recording at the beginning of the call. Your continued participation in the call after our disclosure constitutes your consent to be recorded.
4. Professional Standards
Rush Tax Resolution is committed to providing services in accordance with the standards set forth in Treasury Department Circular 230 and other applicable regulations governing practice before the Internal Revenue Service. Our Enrolled Agents are licensed by the United States Treasury Department and are authorized to represent taxpayers before the IRS in all matters.
We do not guarantee any particular outcome in any tax matter. Tax resolution outcomes depend on many factors outside our control, including the facts and circumstances of your case, your financial situation, your compliance with filing and payment obligations, and decisions made by tax authorities.
5. Free Compliance Breakdown
Rush Tax Resolution offers a complimentary compliance breakdown to qualifying prospective clients. This service involves pulling your IRS account transcripts pursuant to a signed IRS Form 8821 (Tax Information Authorization) and having a licensed professional review those records to identify your tax situation and available resolution options.
Form 8821 authorizes Rush Tax Resolution to receive and inspect your tax information from the IRS. It does not authorize us to represent you, negotiate on your behalf, make decisions regarding your account, or take any action other than receiving your tax records. Any representation of you before the IRS requires a separate signed engagement agreement and IRS Form 2848 (Power of Attorney).
The compliance breakdown is provided at no cost and carries no obligation to engage our services. You may use the information provided to handle your tax matter yourself, engage another tax professional, or engage Rush Tax Resolution.
6. Fees and Payment
If you engage Rush Tax Resolution to provide paid services, the applicable fees will be set forth in a separate written engagement agreement. Fees are generally charged on a flat-fee basis based on the scope of services required. Any applicable payment terms, refund policies, and scope limitations will be described in that engagement agreement.
Unless expressly agreed in writing, fees are non-refundable once services have been initiated. Disputes regarding fees will be handled in accordance with the terms of the applicable engagement agreement.
7. Intellectual Property
The Rush Tax Resolution website, including all content, graphics, logos, trademarks, text, and software, is the property of Rush Tax Resolution or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from our content without our prior written permission, except for personal, non-commercial use.
8. Prohibited Conduct
You agree not to use our website, services, or communications channels to:
- Violate any applicable federal, state, or local law or regulation.
- Provide false, inaccurate, or misleading information.
- Impersonate any person or entity.
- Interfere with, disrupt, or attempt to gain unauthorized access to our systems, networks, or data.
- Use our services for any fraudulent, unlawful, or harmful purpose.
- Harass, threaten, or abuse our employees, contractors, or representatives.
9. Disclaimers
No Attorney-Client or Practitioner-Client Relationship From Website or Initial Contact. Visiting our website, submitting a contact form, receiving a call or text from us, or discussing your situation in an initial consultation does not create an attorney-client or practitioner-client relationship. Such a relationship is formed only upon execution of a written engagement agreement.
Informational Purposes Only. Information on our website and in our communications is provided for general informational purposes only and should not be construed as legal, tax, financial, or professional advice applicable to your specific situation. You should not act or refrain from acting based on information from our website without seeking professional advice.
No Guarantees. Rush Tax Resolution does not guarantee any specific outcome, timeframe, or result in any tax matter. Examples of past outcomes referenced in marketing materials are for illustrative purposes and do not predict results in other cases.
"As Is" Services. Our website and communications are provided on an "as is" and "as available" basis, without warranties of any kind, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted, error-free, secure, or free from viruses.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Rush Tax Resolution, its owners, officers, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, our communications, or any services not covered by a separate written engagement agreement, regardless of the theory of liability and even if we have been advised of the possibility of such damages.
Our total cumulative liability arising out of or related to your use of our website and communications shall not exceed one hundred dollars ($100). Limitations of liability relating to paid engagements will be set forth in the applicable engagement agreement.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
11. Indemnification
You agree to defend, indemnify, and hold harmless Rush Tax Resolution and its owners, officers, employees, contractors, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from (i) your use of our website or services in violation of these Terms, (ii) your violation of any applicable law, or (iii) your infringement of any third-party right.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles. Any dispute arising out of or related to these Terms or your use of our website shall be resolved exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the personal jurisdiction of those courts.
[Note: Consider arbitration and class-action waiver provisions. These are substantive terms that warrant attorney review and may be enforced differently across jurisdictions. Counsel should advise on whether to include binding arbitration language, carve-outs for specific claims, and venue selection consistent with your business model.]
13. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will update the "Last Updated" date and, where appropriate, provide additional notice. Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the updated Terms.
14. Severability and Entire Agreement
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. These Terms, together with our Privacy Policy and any applicable engagement agreement, constitute the entire agreement between you and Rush Tax Resolution regarding your use of our website and communications.
